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Stop losing 8% of customers to invalid or mistyped discount codes. Reclaim revenue with Order Rescue.

Stop losing 8% of customers to invalid or mistyped discount codes. Reclaim revenue with Order Rescue.

8% of customers abandon their carts due to invalid or mistyped discount codes.

These are lost opportunities. Order Rescue automatically turns frustrated shoppers into paying customers, recovering those sales and fuelling incremental growth.

* based on over 5 million Shopify merchant checkout sessions monitored using Order Rescue in 2024.

STARTED
COMPLETED
INVALID
ABANDONED
RESCUED

How it works


  • Tick
    Track behaviour in real time. Understand who tries invalid codes at checkout, how often, and what they do next.
  • Tick
    Catch the losses See which discount codes are being mistyped, how often checkouts fail, and the potential revenue slipping away.
  • Tick
    Rescue the sale Deploy targeted rescue offers e.g. a limited-time discount, free shipping, or a gift with purchase to convert those abandoned checkouts into sales.


“Order Rescue generated £75k incremental revenue for our UK store over Black Friday - Cyber Monday alone and has generated +3% revenue everyday in Q4 ‘22. We’re now rolling it out across all our international stores.”

CFO OF PREMIUM APPAREL COMPANY
£50M+ GMV, FIVE INTERNATIONAL STORES

 

Why use Order Rescue?

Prevent Revenue Leaks

Recover up to 60% of sales from code errors.

Delight your customers

Offer on-brand incentives that feel thoughtful, not pushy.

Make Data-driven decisions

Learn which codes fail and why then optimize accordingly.

Fast, Seamless integration

Built with light, asynchronous tracking meaning zero impact on page speed.

DEMO

Rescuing baskets is as easy as one, two, three.

1: Create your rescue offer

Offer simple discounts, free shipping or surprise & delight your customers with a gift with purchase.

2: Set your trigger conditions

Precisely target customers based on their behaviour, history, source, the content and/or value of their basket to deploy the right offer at the right time.

3: Sit back and let the app get to work

You can log in to the Order Rescue dashboard at any time to view key insights and data.

Pricing

FREE

£0

PER MONTH

1 store
25 FREE rescues / month
Checkout dashboard & insights
Cancel anytime
Dedicated Account Manager


N/A
LIGHT

£300

Per Month

1 store
Up to 300 rescues / month
Checkout dashboard & insights
Cancel anytime
Dedicated Account Manager


£1 per rescue
PRO

£700

PER MONTH

1 store
Up to 1,000 rescues /month
Checkout dashboard & insights
Cancel anytime
Dedicated Account Manager


£0.70 Per Rescue
Enterprise

POA

PER MONTH

Unlimited stores
Unlimited rescues /month
Checkout dashboard & insights
Min. 3 month contract
Dedicated Account Manager


POA

Start with a free trial and upgrade only if you see value. The ROI speaks for itself.

Frequently Asked Questions

  • Across over 5M checkouts, roughly 8% were lost to invalid codes. Order Rescue helps you reclaim 20–60% of those checkouts.

  • Not at all. First, run in tracking mode to see how many shoppers would have purchased anyway. Configure your rescue offers to target only truly at-risk customers.

  • No issue. You can still convert checkouts with free shipping or elegant gift-with-purchase offers that feel premium and on-brand.

  • No! Our asynchronous tracking ensures zero impact on page speed.

  • We’re The Growth Foundation: a consultancy behind iconic DTC growth stories. Our founders helped scale Gymshark and THG to unicorn-level success.

Ready to reclaim revenue your checkout is quietly leaking?

Install Order Rescue on your Shopify Plus store for free now

Start tracking immediately, optimise, then activate rescue offers that deliver real returns.